Support

Do you have any questions about our products? You can send us an email or fill in the following form.

Head office

150 Mercer Street New York, NY 10012

*We aim to respond to inquiries within 24 hours.

Shipping & delivery

How long does shipping take?
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We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
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Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
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We offer free standard shipping on all US orders over $75. International orders and US orders under $75 incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
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Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
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Yes, we offer expedited shipping options at checkout for customers who need their ESSENCE products sooner. Expedited shipping typically cuts delivery time in half.

How long does shipping take?
icon

We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
icon

Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
icon

We offer free standard shipping on all US orders over $75. International orders and US orders under $75 incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes, we offer expedited shipping options at checkout for customers who need their ESSENCE products sooner. Expedited shipping typically cuts delivery time in half.

How long does shipping take?
icon

We ship all orders within 1-2 business days. US orders typically arrive in 3-5 business days with standard shipping or 2-3 days with expedited shipping. International orders generally arrive within 7-14 business days, depending on your location.

Do you ship internationally?
icon

Yes! We ship to most countries worldwide. International shipping costs and delivery times vary by location. Exact shipping costs will be calculated at checkout.

Is shipping free?
icon

We offer free standard shipping on all US orders over $75. International orders and US orders under $75 incur a shipping fee calculated at checkout based on weight and destination.

Can I track my order?
icon

Absolutely. Once your order ships, you'll receive a confirmation email with your tracking number and carrier information so you can monitor your package's journey.

Do you offer expedited shipping?
icon

Yes, we offer expedited shipping options at checkout for customers who need their ESSENCE products sooner. Expedited shipping typically cuts delivery time in half.

Returns & refunds

What is OB SYNC?
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OB SYNC is a holistic online system that integrates eight essential pillars into an organized daily routine. It was created to help you renew your habits, restore structure, and advance toward a more conscious and balanced lifestyle.

Why is OB SYNC an ideal resource for modern life?
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Because it responds to today's challenges: disorganized routines, unscheduled eating, lack of movement, stress, and personal disconnection. OB SYNC brings together practical tools to restore intention and balance to every day.

What makes OB SYNC different?
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OB SYNC doesn't work on a habit in isolation. It integrates nutrition, hydration, rest, movement, and holistic resources within one system. That combination allows you to build a more complete, organized, and sustainable change.

What are the eight pillars of OB SYNC?
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The eight pillars are: Sync nutrition, conscious hydration, biological clock, physical activation, aromatherapy, music therapy, frequency stickers, and tea collection.

Why is it important to work the eight pillars together?
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Because wellbeing doesn't depend on one action alone. When the eight pillars are integrated into the same routine, each complements the others and change stops being an isolated effort to become a new lifestyle.

What is OB SYNC?
icon

OB SYNC is a holistic online system that integrates eight essential pillars into an organized daily routine. It was created to help you renew your habits, restore structure, and advance toward a more conscious and balanced lifestyle.

Why is OB SYNC an ideal resource for modern life?
icon

Because it responds to today's challenges: disorganized routines, unscheduled eating, lack of movement, stress, and personal disconnection. OB SYNC brings together practical tools to restore intention and balance to every day.

What makes OB SYNC different?
icon

OB SYNC doesn't work on a habit in isolation. It integrates nutrition, hydration, rest, movement, and holistic resources within one system. That combination allows you to build a more complete, organized, and sustainable change.

What are the eight pillars of OB SYNC?
icon

The eight pillars are: Sync nutrition, conscious hydration, biological clock, physical activation, aromatherapy, music therapy, frequency stickers, and tea collection.

Why is it important to work the eight pillars together?
icon

Because wellbeing doesn't depend on one action alone. When the eight pillars are integrated into the same routine, each complements the others and change stops being an isolated effort to become a new lifestyle.

What is OB SYNC?
icon

OB SYNC is a holistic online system that integrates eight essential pillars into an organized daily routine. It was created to help you renew your habits, restore structure, and advance toward a more conscious and balanced lifestyle.

Why is OB SYNC an ideal resource for modern life?
icon

Because it responds to today's challenges: disorganized routines, unscheduled eating, lack of movement, stress, and personal disconnection. OB SYNC brings together practical tools to restore intention and balance to every day.

What makes OB SYNC different?
icon

OB SYNC doesn't work on a habit in isolation. It integrates nutrition, hydration, rest, movement, and holistic resources within one system. That combination allows you to build a more complete, organized, and sustainable change.

What are the eight pillars of OB SYNC?
icon

The eight pillars are: Sync nutrition, conscious hydration, biological clock, physical activation, aromatherapy, music therapy, frequency stickers, and tea collection.

Why is it important to work the eight pillars together?
icon

Because wellbeing doesn't depend on one action alone. When the eight pillars are integrated into the same routine, each complements the others and change stops being an isolated effort to become a new lifestyle.

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